"If you require urgent support, please contact Lifeline (13 11 14) or emergency services (000). This service supports relaxation and wellbeing and does not replace medical or psychiatric care.” 

This practice follows the Code of Conduct for general health service providers which is law in Victoria (ie Schedule 2, Health Complaints Act 2017). The Code sets the minimum legal standards that all general health service providers in Victoria must meet. Examples of services that must comply: 

• Alexander technique 

• aromatherapy 

• audiology 

• Ayurveda 

• Bowen therapy 

• counselling 

• doulas 

• exercise physiology 

• fitness training 

• herbal medicine 

• homeopathy 

• hypnotism 

• kinesiology 

• massage 

• meditation teaching 

• myotherapy 

• music & art therapy 

• naturopathy 

• nutrition 

• orthoptics 

• orthotics 

• Pilates 

• prosthetics 

• qi gong 

• reflexology 

• reiki 

• social work 

• speech therapy 

• tai chi 

• yoga

• and many others 

Also applies to AHPRA practitioners working “out of scope” (eg doctors) & their reception\admin staff.

The Code of Conduct applies to all the above providers. Unlike OHS law, it doesn't matter if they are paid or not. Providing the service is the sole criterion. 

It doesn't matter if they work: 

• for themselves 

• a health service 

• charity or 

• company 

These entities (eg companies etc) are also deemed health service providers. Entity health service providers must also comply with the Code of Conduct. 

Back to Client Safety Page                                                           More on the Code of Conduct