Client Care - Ringwood

Safe, respectful, consent-based care

Stillness Meditation Touch Therapy is offered in a calm, respectful and professional setting. Sessions support relaxation, stillness, emotional settling and general wellbeing.

You remain in control at all times. The session process is explained before it begins, and nothing is done without your consent.

Touch and non-touch options

Meditative Touch Therapy may involve gentle, still touch, hands held near the body, or a completely non-touch approach. You may choose touch, hover/non-touch, seated or lying down work or to pause or stop the session at any time. You do not need to give a reason. 

Limits of this service

This service supports relaxation and wellbeing. It does not replace medical, psychological or psychiatric care.

I do not medically diagnose, prescribe, advise you to stop medical treatment, or claim to medically treat serious illness. Please continue care from your doctor, psychologist, psychiatrist or other registered health practitioner where needed.  Meditative touch serves may be used alongside appropriate healthcare. I also encourage you to inform your healthcare providers you are learning Stillness Meditation or receiving Meditative Touch Therapy. Your providers can then take this into account if your condition changes and they are considering if pharmaceutical drugs or other treatments need to be modified. 

Your rights

You have the right to:

• be treated with dignity and respect

• receive clear information before consenting

• ask questions

• refuse touch

• stop or change a session

• raise a concern or complaint

• contact the Victorian Health Complaints Commissioner

This practice follows the Code of Conduct for general health service providers in Victoria. A copy of the Code is made available to all clients and is also displayed in Owen's studio.

It can be sighted here.  NB: This Code applies to all complementary therapies – many are listed here. 

Complaints

If you have a concern, you are encouraged to raise it directly so it can be addressed promptly and respectfully with Owen Bruhn. Email:  smtt.owen@gmail.com

If not resolved, you can contact:

Health Complaints Commissioner (Victoria)
Phone: 1300 582 113
Website: https://hcc.vic.gov.au

This is a free and independent service run by the Victorian Government. 

Urgent assistance

This is not a crisis service.
If you are in immediate danger call 000

If you need urgent emotional support, contact  Lifeline 13 11 14
Other mental health support services:  https://www.healthdirect.gov.au/mental-health-helplines

"If you require urgent support, please contact Lifeline (13 11 14) or emergency services (000). This service supports relaxation and wellbeing and does not replace medical or psychiatric care.”